After
the thoughtful presentation provided to us by DJM2, I would
have to recommend the Platform as a Service (PaaS). Before I explain my
recommendation, it is important to make sure we understand the drivers of our
decision to upgrade our current IT system. Our upgrade must have a number of
features such as having automated email functionality, a central database,
remote access, implementation in a short time period and not too costly. The
PaaS system will only take 3 days to implement and is estimated to cost about
$300-$600 every month. With this system, we can use common applications, as
well as build our own specialized applications, all while using this shared
computing platform. After the free trial, we all experienced the user-friendly
interface, which is a plus for our not-so-techy employees. This option is
something that is reliable, safe and comes with IT support if we ever have
questions or comments, unlike Access or Google Docs. I think this system is the
most effective, and will be the most flexible with growth.
Although PaaS may be
a little costly at this time, we have been saving money with being a virtual
business. Investing in an intelligent information system, will in turn,
increase revenues because we will be able to run daily activities more
efficiently and effectively with a significant decrease in human error. Another
pro, is that there is no contract to commit to, if there is a change of heart,
we can cancel the service and search for another solution. I believe that we
will get what we pay for, and investing in our business and ourselves will only
increase revenues in the long run, even though a new system may seem costly
right now. Above all, I feel that the PaaS system is something that will be
able to adjust with our growth. The driving factor for this upgrade is our
unhappy customers because we can no longer keep up with the growth, and this
new system can help our business run more smoothly, which will result in less
mistakes and happy customers.
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